FlashAppointments Online Appointment Scheduling Software

  Your Account   |     Sales 

Frequently Asked Questions (FAQs):

How does it work?


1) Your clients go to your website* where you have set up a link like "Schedule an Appointment" that opens the Flash Appointments Client Scheduler.

2) Your client selects a date, service, and an opening that suits his/her schedule, enters contact information and confirms the appointment.

3) A confirmation email is sent to your client and to the staff member providing the service.

4) A reminder email is sent to the client the day before the appointment.

*It is not required that you have a web site, though it is recommended. See Do I need a web site... below.

Can I purchase the software and run it on my own servers?

Flash Appointments is not available for purchase. The scheduling software resides on Flash Appointment's servers. You won't ever have to worry about installing and maintaing the software. You don't need any special equipment or expertise to use Flash Appointments. All you have to do is keep your business settings up to date and you can accept online appointments around the clock.

Do I need a web site to use Flash Appointment's web based scheduling?

While you do not need a web site to take advantage of online appointment scheduling, it is recommended. See Integration Options for details on different ways to make the most of Flash Appointments in your business.

How do I continue after the free trial?

You can choose to manually pay online each month or set up automated monthly payments in order to continue access to your online scheduler. If your service is interrupted due to a late or missing payment, it can be reactivated by bringing payments up to date. Don't worry about making a long term committment. You can cancel at any time!

Do I need a fast internet connection to use your service?

No, both you and you customers can use a dial-up connection. However a high speed connection such as DSL or a cable modem at your office will significantly speed the use of Flash Appointments and save you time.

How do I add a link to my new Flash Appointments scheduler from my own web site?

The simplest way to add the Flash Appointments Client Scheduler link to your site is to select the HTML code below, copy it and paste it into your web page. Replace the number "1" at the end of the href statement with your account number. This number was supplied to you in the email after you signed up.

For other integration options see Integration Options.

Don't see answers to your questions here?

Flash Appointments is flexible and powerful. If you have special appointment scheduling needs there is a good chance we can help.  Contact us today!